About Swipey AI
What is Swipey AI?
- Chat, voice calls, voice messages, photos and videos
- Platform, Creator, Custom AI and Community characters
- Live Duels, group chats, Short Drama and rewards
- Runs in any browser; free to join
Full answer in the Swipey AI help center
How does Swipey AI work?
Pick a companion or create your own, then build a relationship with her through chat, voice and media. The more meaningfully you talk, the higher your relationship level climbs, and each level-up brings a gift video from her.
- Choose or create a companion, then chat, call and ask for media
- Each chat has its own relationship bar with gift videos
- Hearts pay for media and extras
- Free to join with 20 Hearts; Premium unlocks the full experience
Full answer in the Swipey AI help center
Who runs Swipey AI?
Swipey AI is operated by INVAI LTD, a company registered in the Republic of Cyprus (registration number HE 458964), with its registered office at Strovolou 140, 2042 Strovolos, Nicosia, Cyprus.
- Operated by INVAI LTD, Cyprus, registration number HE 458964
- Official website: swipey.ai
- Support: hello@swipey.ai
Full answer in the Swipey AI help center
What devices does Swipey AI work on?
Swipey AI works on any device with a modern web browser: phone, tablet, laptop or desktop, on iPhone, Android, Mac and Windows. There's no app to download; open swipey.ai and log in.
- Any modern browser: phone, tablet, computer
- No app download needed
- Everything syncs across devices
- Add to your home screen for one-tap access
Full answer in the Swipey AI help center
What languages does Swipey AI support?
Swipey AI's app is available in six languages: English, German, French, Spanish, Japanese and Portuguese. It opens in your browser's language when that language is available, and in English otherwise.
- App in 6 languages: English, German, French, Spanish, Japanese, Portuguese
- Your companion replies in the language you write in
- Voice calls are in English; voice messages follow the language of the chat
- Opens in your browser's language; change it in the mobile menu
- Help center and legal pages in English
Plans and billing
Is Swipey AI free? What's included without paying?
Yes, Swipey AI is free to join and no card is needed to sign up. A new account gets 20 free Hearts once you verify your email, and you can start chatting with Swipey's own characters and Verified Creators right away.
- Free to sign up; no card needed
- 20 free Hearts after you verify your email
- Free: chat with Platform and Creator models, a couple of Duels, Quests
- Premium: Custom AI chats, voice, progression, feed, Daily Rewards, bonus Hearts
Full answer in the Swipey AI help center
What Premium plans does Swipey AI offer?
Swipey AI offers three Premium plans: 1-month, 3-month and 12-month. Every plan unlocks the same features; the difference is how long you pay for and the monthly price, which is lowest on the 12-month plan.
- Plans: 1-month, 3-month, 12-month
- Same features on every plan; 12-month is cheapest per month
- Bonus Hearts: 200 (1 and 3 months), 300 (first 12-month payment)
- Auto-renews; cancel anytime
Full answer in the Swipey AI help center
What are Hearts on Swipey AI?
Hearts are Swipey AI's currency. You use them for everything beyond chatting:
- Hearts = Swipey AI's currency
- Used for media, calls, Duel gifts, spins, tips and more
- Earn them with Premium bonuses, Daily Rewards, Challenges and referrals
- The 3-heart chat widget is not your balance
Full answer in the Swipey AI help center
What payment methods does Swipey AI accept?
Swipey AI accepts major credit and debit cards for Premium subscriptions, Hearts purchases, and Fan Club memberships. The exact options you see at checkout can vary depending on your country and region.
- Major credit and debit cards are accepted
- Available methods vary by region — checkout shows what works for you
- Charges appear as SWIPEY.AI or INVAI LTD on your statement
- Method missing? Contact support for options in your region
Full answer in the Swipey AI help center
How to cancel your Premium subscription
You can cancel Premium any time in under a minute, and you keep Premium until the end of the period you paid for.
- Settings → Subscription → Current Plan → cancel
- Premium stays active until the paid period ends
- Hearts, Gallery and levels are kept
- Custom AI chats lock 7 days after Premium ends
Full answer in the Swipey AI help center
Can I get a refund on Swipey AI?
Refund requests on Swipey AI are handled by our support team on a case-by-case basis. There is no automatic refund button in the app — reach out to support with your account email and the details of the charge, and the team will review your situation.
- Refunds are reviewed by support case by case — contact support to request one
- Include the charge date, amount, and your account email
- Canceling stops future charges — you keep access until your period ends
- Not every request can be approved, but every request gets a human review
Privacy and safety
Is Swipey AI safe? How is my data protected?
Yes. Swipey AI protects your data with encryption in transit and at rest, never sells your personal data, and your account has no public profile. Your account is tied only to your email address.
- Data is encrypted in transit (HTTPS) and at rest
- Personal data is never sold
- No public profile — your activity and chats are never visible to other users
- You can delete your account and data anytime from Settings
Full answer in the Swipey AI help center
Are my chats and Custom AI private?
Yes. Your chats are private, and any Custom AI you create is private by default. A Custom AI has no public profile and never appears on Home or in search unless you choose to publish her to the Community.
- Chats and their media are private
- Custom AIs are private unless you publish them
- Memories are per chat and never shared
- Creators can't see other people's chats with their characters
Full answer in the Swipey AI help center
How does Swipey AI check my age?
Swipey AI is for adults only. Everyone confirms they are 18 or older before entering. Users in the United Kingdom also pass an age check with our verification partner, Ondato, before they can see adult content.
- 18+ only, for everyone
- UK users: age check by Ondato (a selfie, and an ID document if needed)
- Adult content stays locked until the check is passed
- A failed check can be retried
Full answer in the Swipey AI help center
What content is not allowed on Swipey AI?
Swipey AI is an adults-only platform for users 18 and over. Content involving minors is strictly banned in every form, as is impersonating a real person without their consent and any content that is illegal.
- 18+ only — all users and all AI companions are adults
- Content involving minors is banned in every form — immediate ban
- No impersonating real people without their consent
- Illegal content is banned; report violations to hello@swipey.ai
Full answer in the Swipey AI help center
How do I delete my Swipey AI account and data?
You can delete your Swipey AI account at any time with the Delete Profile button under your profile → Settings → Profile tab (swipey.ai/profile?tab=settings). Press Delete Profile and confirm — your profile, chats, companions, and personal data are removed.
- Delete your account from Settings — no need to contact anyone
- Removes your profile, chats, media, Custom AI companions, and memories
- Deletion is permanent and can't be undone
- Cancel any active Premium subscription first to avoid further billing
For creators
Why Should Creators Join Swipey AI?
Because on Swipey AI your AI persona scales you infinitely: it chats, flirts and sells to unlimited fans at the same time, across multiple income streams, 24 hours a day — something no creator can do alone on any other platform.
- Your AI persona chats with unlimited fans simultaneously
- Four income streams: subscriptions, tips, pay-to-view, content unlocks
- Earnings continue 24/7, even while you are offline
- Apply at swipey.ai/become-verified-model to get started
Full answer in the Swipey AI help center
How Do I Become a Verified Creator on Swipey AI?
To become a verified creator, apply at swipey.ai/become-verified-model. Fill in the short application, verify your identity, and once approved you get the blue V verified badge plus full access to Swipey AI's creator earning tools.
- Apply at swipey.ai/become-verified-model
- Verification confirms your identity and prevents impersonation
- Approved creators get the blue V badge on their profile
- Verification unlocks Fan Clubs, tips and pay-to-view earnings
Full answer in the Swipey AI help center
How and When Do Creators Get Paid on Swipey AI?
Everything you earn on Swipey AI — Fan Club subscriptions, tips, pay-to-view unlocks and Hearts-priced content — accumulates in one creator balance, and you withdraw it as real money through payouts. Your creator dashboard shows your current balance and your available payout options.
- All income streams accumulate in one creator balance
- Payouts are made in real money
- Check your creator dashboard for the current schedule and minimum
- Contact support with any payout or balance questions
Full answer in the Swipey AI help center
Is Swipey AI Safe and Private for Creators?
Yes. Swipey AI is designed to keep creators safe and in control: your AI persona does all the chatting for you, you decide exactly what content appears on your page, and your verified badge proves to fans that your profile is really yours.
- Your AI persona handles all fan chats — you never have to reply personally
- You approve every piece of content on your page
- The blue V verified badge confirms your identity to fans
- Verification is handled privately when you apply
Contact
How do I contact Swipey AI support?
The fastest help is Swipey Assistant, the AI help chat pinned at the top of your chat list. It answers account, billing, Hearts and how-to questions any time, and hands anything that needs a person to our team.
- Swipey Assistant: in-app AI help, 24/7
- Email a person: hello@swipey.ai, from your account email
- Complaints: compliance@swipey.ai
- Include screenshots, dates and amounts